Services & Reservations

The majority of our clients use our full range of services such as itinerary planning, flights, car rental and accommodation when planning and booking their travel in Southern Africa through us. 

The easiest way to do this is to simply contact us with a brief outline of your requirements. If you need any guidance, please have a look at our A-B-C Guide to Your Dream Holiday. 

Our safaris are carefully prepared to enhance and help fund the extraordinary efforts of community wildlife initiatives and we design tours that are role models for future sustainable tourism enterprises in Namibia.

Where possible we utilise accommodation establishments who are involved in conservation and support local communities. We support professional local guides in each area, who are able to share their unparalleled insight into local cultures and environments in a sensitive and responsible manner.

The Gondwana Travel Centre is an integral part of the renowned tourism company Gondwana Collection Namibia with a strong commitment to conservation and community upliftment.

Country Combination Tours

• A multi-destination journey that spans across two or more countries within a single trip, allowing travellers to experience diverse landscapes and attractions in one comprehensive adventure.
• Carefully planned itineraries that maximise border crossings and logistical connections between neighbouring or regional countries.
• Popular combinations often include countries that share borders, similar climates, or complementary attractions - such as Namibia-Botswana-Zimbabwe.
• Ideal for travellers seeking maximum adventure within their available time.
• It can be a self-drive or a guided tour.

Family Holidays

• Specially designed travel experiences that cater to the needs and interests of the whole family.
• Accommodations and activities selected with family-friendly amenities in mind, including connecting rooms, child-safe environments and swimming pools.
• Flexible itineraries that balance adult interests with children's attention spans, incorporating shorter travel days and frequent stops.
• Varied activity levels to accommodate different family members' physical abilities and interests.
• Memory-making focus with plenty of photo opportunities, souvenir shopping time and special moments.

Luxury Safaris

• Premium experiences that combine exceptional wildlife viewing with high-end accommodations, gourmet cuisine, and personalised service in some of the most pristine locations.
• Expert professional guides with extensive training and years of experience, providing in-depth wildlife knowledge and personalised attention to create unforgettable experiences.
• Private or semi-private game vehicles to ensure intimate wildlife encounters without crowds.
• Gourmet dining experiences featuring restaurant-quality meals, often served in spectacular outdoor settings.
• Seamless logistics with private airstrips, and dedicated staff handling all arrangements, ensuring effortless transitions between destinations and activities.
• Personalised itineraries tailored to individual interests, whether focusing on photography, conservation, cultural experiences, or specific wildlife species.
• High staff-to-guest ratios to ensure exceptional service levels, and specialised staff for unique experiences like sunrise hot air balloon rides.
• All-inclusive pricing covering accommodations, meals, beverages, game drives, and most activities, eliminating unexpected costs while maintaining the highest quality standards throughout.

Single or Solo Travellers Tours

• Independent adventurers choosing to explore destinations alone, seeking personal freedom, self-discovery, and authentic experiences without the need to compromise on preferences or accommodate travel companions.
• Budget-conscious explorers who often seek shared accommodation options, group tour opportunities, or single supplement waivers to make travel more affordable while still maintaining independence.
• Social travellers open to meeting fellow adventurers, joining group activities, or connecting with locals, often finding that solo travel creates more opportunities for meaningful interactions.
• Personal growth seekers using travel as an opportunity for introspection, confidence building, and stepping outside comfort zones in safe, supported environments.
• Flexible budget managers who can allocate spending based purely on personal priorities, whether choosing luxury experiences, or economising in areas less important to them
• Empowerment experiences that build confidence, independence, and self-reliance while creating deeply personal memories and stories that reflect individual journey and discovery
  

If you are interested in other types of travel, such as camping, self-catering, or luxury travel, we will be happy to prepare a safari offer for you. 

We offer specialised tours through the use of experienced guides with special qualifications including ornithology, geology, zoology and botany.

As part of our personalised service, we offer an optional Meet & Greet service, welcoming clients on arrival and assisting with on-going connections as well as with any problems clients may experience. A Gondwana Travel Centre representative with a paging board meets our clients at Windhoek International Airport at the Arrivals Terminal. Once all of the documentation is handed over, the clients are escorted either to their car hire kiosk or transfer vehicle.

Clients are requested to look out for our representative on their arrival. The paging boards will bear the clients’ names and our company logo. In the unlikely event that clients miss our paging boards, please contact us for immediate assistance, alternatively, proceed to the information desk and ask them to seek the Gondwana Travel Centre representative over the Public Address System.

Tour Briefings

A Tour Briefing is an optional personalised service offered and conducted by our professional Tour Consultants, either at the airport or in the comfort of the clients’ hotel in Windhoek. Guests are taken through their itinerary with the use of maps, brochures and additional information, such as current road conditions, alternative routes, location of fuel stops and general information about the country. Our consultants are available to answer any questions clients may have.

Emergency Services & Support on the ground

Gondwana Travel Centre offers a 24 hours, 7 days a week emergency contact service, manned by our trained staff that are able to answer all queries and are empowered to deal with virtually any unforeseen circumstance, ensuring your vacation goes hand in hand with safety and support.

Personalised Travel Journal

We at The Gondwana Travel Centre pride ourselves on the user-friendly content of the documentation included in our Information Packs.

Our clients receive a comprehensive personalised Travel Journal, which includes:

• Welcome letter
• Full detailed itinerary outlining the trip
• All travel related documentation; service vouchers, air tickets etc
• Country & establishment route maps (strip maps)
• Descriptions of places of interest en-route with a map indicating locations
• Driving hints & tips
• Namibian health & safety precautions
• Establishment contact detail list
• Emergency contact numbers

We provide an efficient Airline flight reservation service with highly competitive airfares throughout the Southern African region.

Contact us for assistance & quotes.

We offer comprehensive Media Production Support packages; which can be adjusted to suit the specific needs of each project, which will guarantee the logistical success of any film shoot or media project.

From a simple transfer to a complicated corporate road show or conference, an extended sightseeing tour or high profile VIP visit, our commitment to excellence guarantees a quality service every time.

Respecting Wildlife & Environment

There are certain rules and regulations that one should be aware of while on safari. One of the highlights of most safaris is going on game drives and bush walks, where you get the opportunity to see amazing wildlife in their natural habitat. However it is vitally important that you remember to respect the natural surroundings and wildlife.

The following are some guidelines you should follow:

Bush vegetation is extremely sensitive. Off-road driving causes erosion and encourages the encroachment of unwanted plant species. Observe the animals silently and with a minimum of disturbance to their natural activities. Loud talking on game drives can frighten the animals away.

Night drives with excessive use of spotlights disrupt the activities of nocturnal animals causing temporary blindness and disorientation. Never tease or corner wild animals, this may cause an unpredictable response and a potentially dangerous reaction.

Do not remove any natural material from wildlife reserves. This disrupts the ecology of the area and promotes the spreading of diseases amongst domestic animals and crops. Never attempt to attract an animal's attention. Don't imitate animal sounds, clap your hands, pound the vehicle or throw objects.

Please respect your driver/guide's judgement about your proximity to certain wild animals. Don't insist that he take the vehicle closer so you can get a better photograph. A vehicle driven too close can hinder a hunt, or cause animals to abandon a hard-earned meal.

Remember that your guide is an expert, so always follow his advice and ask him questions if you are unsure of anything. Never sleep outside. Take only photographs and memories with you.

Litter tossed on the ground can choke or poison animals and birds and is unsightly. Refrain from smoking on game drives. The dry African bush ignites very easily, and a flash fire can kill many animals.

Never attempt to feed or approach any wild animal on foot. This is especially important near lodges or in campsites where animals may have become accustomed to human visitors.